Shipping and returns
Delivery
Where do you deliver?
Germany and most of the European Union.
How long does it take?
Germany: 2 to 3 working days with DHL. European Union: 4 to 7 working days. Every piece is packed by hand within two working days.
What does it cost?
Germany: €5.90, free over €80. European Union: €12.90, free over €150.
Returns
Can I return something?
Yes, within 14 days of delivery, as long as it is unused. Write to us and we will send a return label.
When do I get my money back?
Within five working days of the piece arriving back at the workshop.
What if something arrives damaged?
Send us a photo within seven days and we will make you a new one or refund it, whichever you prefer.